Posts Tagged ‘tips’

Five Tips For Passing ITIL® Release, Control, & Validation (RCV) Exam On First Try

December 27th, 2012 No comments

The ITIL Intermediate Qualification – Release, Control, and Validation (RCV) is part of the Intermediate Capability Service Module and is one of the modules that will help you become an ITIL Expert in IT Service Management. The module certification typically provides candidates with the knowledge, skills, and tools to apply ITIL best practices in the following process, role, and function areas:

• Change management

• Service asset and configuration management

• Service validation and testing

• Release and deployment management

• Request fulfillment

• Change evaluation

• Knowledge management

Categories: Certifications