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Communication Management Scenario – PMBOK 4 Perspective

April 15th, 2012 No comments

This report describes the communication management strategies that were adopted during the execution of project Alpha by the department X, the IT service provider for bank Y. The report goes through the five Project Communications Management processes (Identify Stakeholders, Plan Communications, Distribute Information, Manage Stakeholder Expectations, and Report Performance) depicted by PMI (2008) and evaluates their usefulness in maintaining effective communication among stakeholders and in understanding their roles, responsibilities, and information needs (PMI 2008). As part of department X, my role in this project involved process governance, quality management, and source control process management.